devil hunterAsked on 18 March, 2018
My handset is Xiaomi Redmi 4 64g and it's screen is little damage... So I can exchange...
According to Xiomi's guidelines, the old phone can only be exchanged if it is not physically damage and in working condition.
Raj Kumar JaiswalAsked on 18 March, 2018
Do we need to pay more money if we want to buy a higher model?
Yes. The price of the mobile depends on the type of mobile that you are buying.
shivansh yadavAsked on 18 March, 2018
We have to give half money for old phone or full money for new smartphone
Nope, you neither have to pay half or full money. The Xiomi's staff will evaluate the resale value of old phone based on its condition. Then, the old mobiles resale value will be deducted from the total price of new phone that you will buy. Then you have to pay the rest amount of the new phone.
Akash PatelAsked on 18 March, 2018
Is this service available in all pin codes?
Nope. The service is only available at some selected stores.