Venky VenkateshAsked on 5 July, 2018
Will the money refunded 100% back to us if I didn't want to travel? If not What should I do to get money back
The official portal of IRCTC announced that in the reason you didn't want to travel if comes under the conditions mentioned by Indian Railways such as the route gets diverted or you are shifted to lower class, then the Railways will refund your money back to you. You need to provide The Railways the exact reason for you canceling the ticket.
Amit PanghalAsked on 16 April, 2018
What exactly they mean by 25 seconds for passenger details and only 10 seconds for payment. Normally OTP takes 3-4 seconds to deliver.
25 seconds is the average time within which the user has to fill in all the passenger details. Also, the payment has become time-bound and you have to make payment along with giving OTP within 10 seconds. All these new rules are set by IRCTC in the light of strengthening their online ticket reservation system.