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Y'day I booked 3rd AC ticket for my 3 staff from MZP to MAS but RPF on duty did not allow to board the train stating that their faces do not look like traveler of AC. Will I get the Refund ?

Asked 2018-08-01 20:16:13 by Manoj Doshi

Answered by NewsBytes

The Indian Railway has not mentioned any situation like this under the criteria of ticket cancellation refund. If the RPF didn't allow your staff members to board the train then you should file a complaint on the official platform of Indian Railways against that RPF personnel and ask for the refunds. You can also tweet to the Railway Minister Piyush Goyal

Will I get the refund if I had confirmed reservation but due to the server problem, I couldn't cancel it on time and did it three hours before rather than four hours?

Asked 2018-08-01 17:42:59 by Anonymous

Answered by NewsBytes

As per the rules mentioned under IRCTC, one need to cancel the reservation at least 4 hours before a train's scheduled departure. That is the minimum time gap before which one can cancel a ticket and get the refund.

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