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Radhakrishnan Mahadevan Iyer

Radhakrishnan Mahadevan Iyer

Asked on 7 August, 2018

What about other divisions helpline number?

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Answered by

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The helpline number provided for Whatsapp can be used by the passengers of western and central India. For passengers from the southern part of India, they can report their complaint on the helpline number provided on the Railway website. 139 is for PNR enquiry and train running position, 182 for security helpline, and 138 for the general helpline.

Anonymous

Anonymous

Asked on 7 August, 2018

Can we report complaints 24/7?

NewsBytes

Answered by

NewsBytes

Yes, you can register your complaint 24/7 via Whatsapp message. The special officers will work on your complaints round the clock.

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