Bengaluru

Bengaluru: Overcharging Rs. 21 on water-bottle costs mall-outlet Rs. 12,000

25 Sep 2017 | By Ramya Patelkhana
Overcharged for water-bottle, man gets Rs. 12,000 compensation

A Bengaluru consumer court awarded Rs. 12,000 compensation to a man who was overcharged for a Kinley water-bottle by a mall-outlet owner.

Cottonpet's KP Raghavendra complained against GS Enterprises, a vendor in Bannerghatta Road's Royal Meenakshi Mall, and manufacturer Coca-Cola for charging him Rs. 21 extra for the bottle.

The third additional Bangalore Urban District Consumer Disputes Redressal Forum heard the case.

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In context: Overcharged for water-bottle, man gets Rs. 12,000 compensation

25 Sep 2017Bengaluru: Overcharging Rs. 21 on water-bottle costs mall-outlet Rs. 12,000

DetailsMall outlet caused Rs. 21 loss: Complainant

Raghavendra purchased a 1-litre Kinley water bottle for Rs. 40 from the mall outlet on 5 Dec'15 instead of the Rs. 19 MRP.

He purchased a similar bottle from a Jayanagar shop the same day for Rs. 19.

He approached the court and submitted the invoices of both purchases.

He stressed Coca-Cola "connived" with the store to increase the price and cheat customers.

Mall outlet refutes complaint

The Bengaluru court began hearing Raghavendra's case in early 2016. The store in the mall was represented by its proprietor in the court. However, the vendor, GS Enterprises, claimed that Raghavendra's complaint was false, frivolous, and vexatious.