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11 Feb 2018

Eight tax officers to handle your GST queries online

Here's where you can look for GST help

In light of mass complaints regarding lack of information about the GST, the Finance Ministry has roped in eight tax officers, all assistant commissioners, to answer related queries on Twitter/email with immediate effect.

They will provide online solutions to people facing problems with the new regime, an official said.

There are other places you can turn to for help too. Find out here.

In context

Here's where you can look for GST help
About India's newest unified tax regime


About India's newest unified tax regime

The Goods and Services Tax (GSTR) was introduced on July 1, 2017, which unified the existing 16 different central and state taxes, including excise, VAT and service tax.

Under GST, almost all goods and services were brought under a fixed four-rate tax structure at 5%, 12%, 18% and 28%.

Some items like gold, rough diamonds and fuel aren't covered under its umbrella.


Lack of information has been a common complaint

The new regime needed businesses to register themselves on the GSTN, re-train their workforce, vendors and partners, and revise their pricing strategy to ensure reduction in tax burden is passed on to consumers, among many other changes.

But one persistent complaint has been there's lack of clarity about the regime.

Considering this, deadlines for filing returns have been extended and late filing penalty reduced.

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You can contact these channels for any related query


You can contact these channels for any related query

To address concerns, Central Board of Excise and Customs launched several helplines. The GST Help Desk can be contacted at 1800-1200-232 or cbecmitra.helpdesk@icegate.gov.in.

The GSTN Help Desk is reachable at 0120 4888999 or helpdesk@gst.gov.in.

Twitter queries can be directed to @askGST_GOI or @askGSTech.

Now eight tax officers have been assigned to address related questions.

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If my business turnover is less than Rs. 1.5 crore, when I buy fabric with 5 % GST included in it, will I get that back when I pay my GST?

Asked on 13-02-2018 by Anonymous

Answered by NewsBytes

Since your turnover is less than Rs. 1.5 crore, you might want to opt for GST Composition Scheme. This scheme gives flexibility to small taxpayers to get rid of tedious GST formalities and pay GST at a fixed rate of turnover. However, under this scheme, you won't be able to claim input tax credit. To learn more about it, visit this website.

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What is the turnover limit for registration in composition scheme?

Asked on 11-02-2018 by Anonymous

Answered by NewsBytes

As per the latest update (post 23rd GST Council Meeting held on 10th Nov 2017), businesses with annual turnover of upto Rs. 1.5 crore can opt for composition scheme. Please note that turnover of all business with same PAN should be added to calculate turnover for the purpose of composition scheme.

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