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23 Oct 2018

#JetFiasco: Passenger, who suffered due to cabin-pressure, may lose hearing

Jet Airways Fiasco: Flyer may go deaf permanently

Mukesh Sharma, one of the five flyers who suffered nose and ear-bleeds last month, after the crew of Jet Airways forgot to switch on the system that regulates cabin pressure, may lose his hearing permanently.

According to Mumbai Mirror, Sharma was diagnosed with mild conductive deafness, and his doctors hinted he may lose his hearing abilities.

If this happens, he plans to move court.

In context

Jet Airways Fiasco: Flyer may go deaf permanently
Backstory: Due to staff's negligence, passengers had to suffer

What happened

Backstory: Due to staff's negligence, passengers had to suffer

After the crew forgot to regulate the cabin pressure, as many as 30 passengers suffered in a Jaipur bound flight. They raised alarms, and the flight was forced to return to its source airport, Mumbai.

Later, a passenger said the staff made no announcement to put on oxygen masks and let them suffer.

He termed it 'involuntary manslaughter' and spoke about taking legal path.

Passengers' safety was ignored, recalled a flyer

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Sharma's pain

Sharma explains his professional life is being affected

For Sharma, the horror hasn't ended. Sharma, a Ph.D. research scholar at the University of Aveiro in Portugal, said his condition has affected his professional life.

He said as a research scholar two things are important for him- talking and listening.

"How can I respond if I have problems with hearing?" he asked.

He said with age his condition might worsen.

He assumed condition would improve, later was told it's unlikely

Diagnosis

He assumed condition would improve, later was told it's unlikely

When Sharma was taken to Nanavati Hospital, on the day of the incident, he was diagnosed with 'mild conductive deafness', a condition he assumed would disappear in ten days.

But at government-run SMS Hospital in Jaipur, he was told he might never recover fully.

"I have been told that damaged muscles/tissues in cases like this do not heal easily," he was quoted by Mirror.

Tests

If court asks, doctor can give diagnosis in writing: Sharma

Sharma said his right ear pained sometimes, which he has been told is a result of blot clots. "An audiometry test (which decides hearing abilities) will have to be conducted, maybe after Diwali," he said.

He added if a court asks, the doctor can give his diagnosis in writing.

Sharma also said he spent Rs. 10,000 on treatment and Jet should've borne this expense.

Meanwhile, Jet says customer didn't give details of medical treatment

Jet's response

Meanwhile, Jet says customer didn't give details of medical treatment

Responding to Sharma's condition, Jet said the customer didn't get back to them with his medical treatment details. The airlines added they have promised all necessary help.

They added Sharma informed them he would continue his treatment in Ajmer.

"He has been informed once again to send his medical bills/treating doctors' documents for review by the airline's team, which is as per policy," the statement read.

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