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India
08 Dec 2018

Doctor sues coaching-institute after failing to crack AIIMS-entrance, wins case

Doctor sues coaching-institute after failing to crack AIIMS-test

Every year in India, lakhs of students in India appear for various entrance exams.

To guide you in your preparations, several coaching institutes spring up with huge promises. But often leaves many students disappointed.

However, this young doctor sued his medical coaching center for not prepping him properly for the AIIMS entrance test.

And, he won the case.

Here's what went down.

In context

Doctor sues coaching-institute after failing to crack AIIMS-test
Institute promised classes by renowned pathologist, failed to deliver them

Promises

Institute promised classes by renowned pathologist, failed to deliver them

28-year-old R Sankara Rao, who had enrolled for medical coaching at Bhatia medical institute in Chikkadpally, Hyderabad, was not satisfied by the coaching he received.

He claimed his performance deteriorated due to the institute's negligence.

Rao alleged that the institute assured him that he would be assigned to renowned pathologist Dr. Devesh Mishra's classes.

However, Mishra never took any classes during the entire course.

Negligence

Rao alleges institute didn't cover all topics, wasted time, money

The disgruntled student also alleged that the institute didn't cover all the topics that were mentioned in the syllabus, which was given to him before joining the course.

Rao said these factors led to his failure to crack the AIIMS entrance exam and also wasted his time and money.

Subsequently, Rao approached the Customer Forum with his case and demanded compensation from the institute.

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Institute denies all charges, but Consumer Forum holds it guilty

Charged

Institute denies all charges, but Consumer Forum holds it guilty

The Hyderabad-based institute, however, refuted Rao's allegations.

They said they never promised to have Dr. Devesh Mishra as a faculty member and there was no fault in their teaching techniques.

The institute also said that they, in fact, taught additional topics.

However, the Consumer Forum held the institute guilty and said it failed to live up to the standards presented to the complainant.

Consumer Forum said several emails were written to institute

The Consumer Forum also said that numerous emails were written to the Institute relating to the issue and it could have refunded the complainant's fees after deducting the necessary amount. The forum held that the institute was at fault for keeping Rao 'disgruntled and dissatisfied'.

Compensation

Consumer Forum issued additional compensation of Rs. 32,000

Apart from directing the coaching center to pay back Rs. 45,000, which the complainant had paid as coaching fee, the Consumer Forum, in its order, also issued a compensation of Rs. 32,000.

The Consumer Forum's order has given relief not only to Rao but to many other aspiring doctors who pay hefty fees to coaching institutes for their guidance, and are left dejected.

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