Cleartrip aims to understand how users interact with smart speakers
"With voice as a paradigm, we were not looking to figure out how do you make revenue here, but more from the perspective of, this is an interesting paradigm that users will be trying," said Suman De, Product Head - Local and Platforms at Cleartrip.
Using voice to find the cheapest flight is highly convenient for the end-user, but an uphill task for the developers.
"With the computer, you can control where the user is searching but with voice that control is not there. The user can say anything, so the way you respond is very different. It becomes important to crack the model error handling, understanding what the user is saying," said De.