Science

11 Mar 2019

What is ECI's cVIGIL app and how to use it?

The Election Commission of India (ECI) has launched cVIGIL mobile application that will "empower" citizens to report any violation of the Model Code of Conduct (MCC) during the upcoming Lok Sabha elections.

cVIGIL, stands for Vigilant Citizen, and is available as a free app for all Android users in India.

Here's all about the app and how to use it.

An overview

Firstly, here's everything to know about the cVIGIL app

Firstly, here's everything to know about the cVIGIL app

The cVIGIL app allows you to report any violation of the Model Code of Conduct by simply taking a photo or video.

This means you can immediately report on incidents of misconduct without having to rush to authorities to lodge a complaint.

The app also helps you log in anonymously and track your complaint ID which will be acknowledged by ECI within 100 minutes.

Process

How to use cVIGIL app?

To get started, you can either login anonymously or via your mobile number. But, if you file a complaint as an anonymous user, you will not get status updates.

Once logged in, you can click a photo or record a video (of upto 2 minutes) and submit it as digital proof along with automated location mapping by the Geographic Information System.

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How to track your complaint?

After the successful submission of the complaint, you will receive a unique ID to track and receive updates on your mobile. Notably, you can report multiple incidents and for each complaint, you will get a unique tracking ID.

Testing

However, the app is not working!

However, the app is not working!

Till the time of this presser, we tested the app on several occasions but failed to click photos or record videos.

That said, to prevent the misuse of this service, the app will not allow uploading evidence from gallery nor will it allow saving photos/videos captured on the app.

Further, to avoid repetitive complaints, the system will force a time delay of 5 minutes.

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Android

cVIGIL

Election Commission of India

ECI

Election Commission

Geographic Information System

ID

India

Lok Sabha

MCC

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Most asked questions

Is cVIGIL available on Apple App Store?

Can I upload photos/videos from my phone's gallery to regiter complaint?

Can I file a complaint anonymously?

Can I lodge multiple complaints from one account?

More questions

Is cVIGIL available on Apple App Store?

Asked 2019-03-11 21:01:21 by Vivaan Saxena

Answered by NewsBytes

Unfortunately, cVIGIL is currently available on Google Play Store only.

Can I upload photos/videos from my phone's gallery to regiter complaint?

Asked 2019-03-11 21:01:21 by Ridhi Jindal

Answered by NewsBytes

No, the app will not allow you to upload photos/videos from your phone's gallery. Instead, you will have to use the app to capture a live image or video and submit it to lodge a complaint.

Can I file a complaint anonymously?

Asked 2019-03-11 21:01:21 by Hansika Sen

Answered by NewsBytes

Yes, you can use cVIGIL to lodge a complaint anonymously. However, do note that you will not receive a tracking ID when you submit complaints anonymously.

Can I lodge multiple complaints from one account?

Asked 2019-03-11 21:01:21 by Shreyas Patil

Answered by NewsBytes

Yes, you can file multiple complaints using cVIGIL. However, to avoid repetitive complaints from the same spot, the system forces a time delay of 5 minutes between successive complaints by the same person.

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