Xiaomi recalls Poco F1 handsets with touchscreen issues

Science

14 Jul 2019

Xiaomi recalls Poco F1 handsets with touchscreen issues

Ever since its launch, Xiaomi's Poco F1 has been plagued by some or the other issue. Just recently, the company rolled out MIUI v10.3.5.0 update to fix touch related issues on the low-cost flagship phone.

However, the update hasn't resolved the issues as Xiaomi is asking Poco F1 users, who continue to face touchscreen problems, to send over their handsets for testing.

Here's more.

Troubleshooting

Xiaomi is recalling only select Poco F1 handsets for testing

Xiaomi is recalling only select Poco F1 handsets for testing

In a series of tweets, Pocophone Global head, Alvin Tse, has said that Xiaomi is "looking to analyze" Poco F1 handsets that are facing issues like screen freezing, ghost touch, and touch lags.

However, the company will select only "the most representative devices" for further testing.

Once a handset has been selected, the company will then reach out to the user for further instructions.

Process

Here's how you can send your phone for testing

If you are facing touchscreen issues on your Poco F1 and are willing to send the phone for testing, you can do so by providing details such as user ID, contact information, description of the issue, videos/screenshots showing the problem and Feedback ID to vzhaoxiaomi@gmail.com.

Meanwhile, the company hasn't promised a replacement device for the affected Poco F1 unit you would send for testing.

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Design & display

Meanwhile, here's recalling the Xiaomi Poco F1

Meanwhile, here's recalling the Xiaomi Poco F1

Up front, the Poco F1 features a notch-based display with a slightly wider cut-out and a prominent bottom bezel.

On the back, the phone gets a polycarbonate panel which houses a dual camera setup and a fingerprint sensor.

The Poco F1 sports a 6.18-inch full-HD+ (2246x1080) display with 500-nits brightness, 403ppi pixel density, and is protected by a curved Gorilla Glass 3.

Camera

For the shutterbugs and selfie lovers

The Poco F1 features a rear dual-camera setup comprising a 12MP (f/1.9) Sony IMX363 sensor with 1.4-micron pixel and dual-pixel autofocus, paired with a 5MP (f/2.0) secondary depth sensor.

Up front, there's a 20MP camera with support for AI-based Portrait mode and Scene detection with India-specific optimizations.

The primary camera can shoot 4K videos at 30fps and slow-mo in 720p/1080p at up to 240fps.

Under the hood

The Poco F1 is powered by the Qualcomm Snapdragon 845 processor, paired with 6GB/8GB of RAM and 64GB/128GB/256GB of inbuilt storage (expandable up to 256GB). The phone runs Android Pie-based MIUI 10 and packs a 4,000mAh battery with support for Quick Charge 4.0.

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Pocophone Global

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