Microsoft immediately acknowledged the problem, began investigating it
As soon as Xbox Live issues started surfacing, the support team for the network acknowledged the glitch and confirmed that they were looking into it.
"We understand some users may be experiencing errors with sign in or matching making on Xbox Live, and are currently investigating," Xbox Support said in a tweet urging the public to check back for details.
Users said the downtime is making 'self-quarantine' difficult
I’ve been waiting for hours, quarantine not so fun atm