Here's what Anand Agrawal, VP Products Swiggy, said
"Providing the best payment and refunds experience is an integral move in tightening up the ordering experience and maintaining best-in-industry repeat rates on our platform that now offers multiple hyperlocal delivery services. We are happy to partner with ICICI Bank to launch this service."
While the option will make food payments on Swiggy easier and more seamless than ever, it must be noted that the new wallet only works for orders on the company's app and you cannot use it for payments on other platforms.
Also, the money cannot be transferred to bank accounts, as is the case with other digital payment wallets.