Yesterday, commuters of Delhi-Gurugram Metro had little idea their usual day would turn into a nightmare.
On Tuesday, a technical snag affected services on the yellow line, which runs between Samaypur Badli and Huda City Centre. As a result, nearly 6,000 passengers were struck in two trains without AC in the sweltering heat.
The passengers were evacuated after almost two hours.
"Special assistance was provided to 11 commuters, which included differently-abled passengers and those not feeling well. We facilitated their shift by providing wheelchairs," DMRC's spokesperson said.
It is extremely rare that two trains get stuck in the same route, which is why DMRC had to carry out its biggest evacuation ever.
When such incidents happened earlier, DMRC had to move 500-1,000 passengers only.