Consumer Court

Timelines
Zomato fined Rs. 55,000 for delivering chicken instead of paneer

08 Jul 2019

Zomato fined Rs. 55,000 for delivering chicken instead of paneer

A Pune-based eatery and Zomato have been slapped with Rs. 55,000 as penalty for delivering a non-vegetarian dish instead of paneer to a customer.

Bata charges customer Rs. 3 for carry-bag, fined Rs. 9,000

19 Apr 2019

Bata charges customer Rs. 3 for carry-bag, fined Rs. 9,000

A leading shoe firm has been asked to pay Rs. 9,000 to a customer for deficiency in services.

Online movie ticket-booking platforms cannot charge 'Internet Handling Fees': RBI

16 Mar 2019

Online movie ticket-booking platforms cannot charge 'Internet Handling Fees': RBI

Booking movie tickets has never been easier thanks to online movie ticket booking platforms. Everyone who has ever booked movie tickets online knows about "Internet Handling Fees" levied by every online ticketing platform.

NCDRC asks SBI to allow widow access to monthly pension

02 Feb 2019

NCDRC asks SBI to allow widow access to monthly pension

The apex consumer forum has directed the State Bank of India (SBI) to allow the widow of a defense personnel access to her monthly family pension which was withheld.

#JetFiasco: Passenger, aboard flight that lost cabin-pressure, loses hearing permanently

22 Nov 2018

#JetFiasco: Passenger, aboard flight that lost cabin-pressure, loses hearing permanently

Mukesh Sharma, one of the passengers who suffered ear bleed after the crew of a Jet Airways plane forgot to change cabin pressure, has lost his hearing permanently, reports said.

Consumer Forum: Alcohol in limited quantity isn't poison, but sugar-content

09 Nov 2018

Consumer Forum: Alcohol in limited quantity isn't poison, but sugar-content

A Chandigarh Consumer Forum observed alcohol taken in limited quantity wasn't poison but sugar content while directing insurance companies to pay Rs. 1.93 lakh to a Mohali resident.

Consumer Commission asks IndiGo to pay Rs. 20,000 to passengers

17 Sep 2018

Consumer Commission asks IndiGo to pay Rs. 20,000 to passengers

The National Consumer Disputes Redressal Commission (NCDRC), hearing a review plea of IndiGo Airlines against the Tripura state commission's order, asked IndiGo to pay Rs. 20,000 to Kalpana Rani Debbarma and her family, who failed to board the flight due to a deficiency in the airline's services.

Bengaluru: Bald man sues salon, as hair treatment didn't work

03 Sep 2018

Bengaluru: Bald man sues salon, as hair treatment didn't work

Baldness is a concern for all, and when we come across advertisements promising hair re-growth within a stipulated (and impossible) time-frame, hopes get kindled in us.

Man issued railway ticket dated 3013, gets compensation

14 Jun 2018

Man issued railway ticket dated 3013, gets compensation

When retired professor Vishnu Kant Shukla boarded the train from Saharanpur to Jaunpur on November 19, 2013, he wasn't prepared for what was coming his way.

Court orders Bengaluru salon to compensate woman for 'damaging hair'

23 Mar 2018

Court orders Bengaluru salon to compensate woman for 'damaging hair'

A consumer court ordered a Bengaluru-based salon to pay Rs. 30,000 to a woman who had sued them for damaging her hair and 'dignity.'

#ConsumerRightsDay: 6 rights you should know about

15 Mar 2018

#ConsumerRightsDay: 6 rights you should know about

Cases of cheating and fraud are common, especially in India, with its 1.2 billion people and lax laws.

Celebs endorsing misleading ads to be banned for 3 years

06 Jan 2018

Celebs endorsing misleading ads to be banned for 3 years

In a bid to intensify the crackdown on false and misleading advertisements and protect consumers from being misled, the government has introduced the new, tougher Consumer Protection Bill in Lok Sabha.

Jet fined Rs. 50,000 for button in passenger's food

18 Dec 2017

Jet fined Rs. 50,000 for button in passenger's food

Jet Airways has been ordered to pay Rs. 50,000 to a passenger who found a button in his in-flight meal.

US man wins $7.5mn verdict against Walmart over watermelon injury

13 Nov 2017

US man wins $7.5mn verdict against Walmart over watermelon injury

An Alabama man recently won a $7.5 million verdict against Walmart over a hip injury he suffered while buying watermelons at the global retail giant in 2015.

All you should know about the new Consumer Protection Bill

28 Oct 2017

All you should know about the new Consumer Protection Bill

A new Consumer Protection Bill has been sent to the Cabinet for approval. The government will try to bring it in the winter session of parliament.

Consumer court orders insurer to pay theft-claim for unlocked car

29 Sep 2017

Consumer court orders insurer to pay theft-claim for unlocked car

A Mumbai consumer court ordered TATA AIG General Insurance to pay Rs. 5.22L and Rs. 40,000 compensation to a Skoda car owner in a 2015 case.

Bengaluru: Overcharging Rs. 21 on water-bottle costs mall-outlet Rs. 12,000

25 Sep 2017

Bengaluru: Overcharging Rs. 21 on water-bottle costs mall-outlet Rs. 12,000

A Bengaluru consumer court awarded Rs. 12,000 compensation to a man who was overcharged for a Kinley water-bottle by a mall-outlet owner.

Know why you don't need to pay toll anymore

18 Jul 2017

Know why you don't need to pay toll anymore

An information crucial to our daily lives was revealed by Advocate Hariom Jindal who filed an RTI application seeking nitty-gritty on tolls.

Railways forgets to wake up passenger, fined Rs. 5,000

29 Apr 2017

Railways forgets to wake up passenger, fined Rs. 5,000

A consumer grievance forum has fined Railways Rs. 5,000 for failing to wake up a passenger who had registered on its wake-up alert services.