Ministry of Consumer Affairs

Timelines
Delhi's tap water is most unsafe, Mumbai's best: Study

17 Nov 2019

Delhi's tap water is most unsafe, Mumbai's best: Study

Tap water in Delhi is the most unsafe for drinking among several metro cities and state capitals, a government study has found.

Bata charges customer Rs. 3 for carry-bag, fined Rs. 9,000

19 Apr 2019

Bata charges customer Rs. 3 for carry-bag, fined Rs. 9,000

A leading shoe firm has been asked to pay Rs. 9,000 to a customer for deficiency in services.

Hotels, restaurants can charge over MRP, rules SC

13 Dec 2017

Hotels, restaurants can charge over MRP, rules SC

The SC has rejected the Centre's argument that selling of mineral water at above MRP is illegal, ruling hotels/restaurants can legally charge customers over the printed price.

Centre: Restaurants/hotels should be fined for selling above MRP

12 Dec 2017

Centre: Restaurants/hotels should be fined for selling above MRP

If you buy a bottle of water at any hotel or restaurant, chances are you would have been charged much more than the MRP.

Govt urges consumers to move court against hotels' service charge

09 Jul 2017

Govt urges consumers to move court against hotels' service charge

The Department of Consumer Affairs has urged people to move consumer courts if they find any restaurant slapping service charges, which is now illegal.

Service charge is voluntary: Govt issues guidelines

21 Apr 2017

Service charge is voluntary: Govt issues guidelines

Food and Consumer Affairs Minister Ram Vilas Paswan stated that the government has approved guidelines on service charge, clarifying that it is entirely voluntary.

Modi govt. removes service charge from eateries

14 Apr 2017

Modi govt. removes service charge from eateries

Food lovers rejoice! The Modi government has asked for the removal of the service charge voluntary component which hotels levy.

Food wastage: Government to fix portion sizes in restaurants

11 Apr 2017

Food wastage: Government to fix portion sizes in restaurants

Attempting to reduce food wastage, government of India is preparing to legally notify portion sizes served in restaurants and star hotels.

Changes galore in Mumbai

17 Jan 2017

Changes galore in Mumbai

Fake cops at railway station in Mira Road making a living by forcing people to pay fines have been unmasked.