Cognizant's CFO, Jatin Dalal, says AI agents could soon take over up to 40% of the company's client projects.
This big shift is part of a plan to blend smart tech with human expertise, creating a more hybrid workforce.
Right now, most tasks need precise answers, but there are still plenty that rely on human judgment.
Cognizant cuts outlook, doubles AI focus
How fast Cognizant grows will shape how its 351,600 employees are deployed.
The company is also dealing with tough times in 2026: AI competition and slower growth have forced it to lower its annual outlook as clients in the healthcare and consumer sectors cut back on tech spending.
To stay ahead, Cognizant is doubling down on AI tools and security features.
Dalal believes AI inferencing will play a huge role in shaping the future of IT.