IndiGo accused of abandoning passengers post-cancellation
A LinkedIn post is trending after an IndiGo flight from Sharjah to Lucknow was canceled right after passengers had boarded.
Over 180 people—including kids and elderly travelers—ended up stranded at the airport overnight, with no real support or updates from the airline.
The situation has sparked a lot of questions about how airlines handle these tough moments.
How the night at airport unfolded
Passengers were made to sit on the plane for almost an hour before being told the flight was off because the crew had hit their work-hour limit.
After that, everyone had to leave the plane one by one, but there were no IndiGo staff around to help or explain what was going on.
Families ended up sitting on airport floors just trying to get through the night.
Airline later apologized, but many felt misled
IndiGo later apologized and said they tried offering refreshments, but many passengers called this out as misleading and felt let down by how things were managed.
The viral post has kicked off a bigger conversation online about what airlines owe their customers when plans go sideways.