IndiGo staffer wins hearts for staying calm during 10-hour flight delay

India Dec 12, 2025

A Bengaluru resident's LinkedIn post is going viral after he praised an IndiGo ground staffer who kept her cool through a 10-hour Delhi-Bengaluru flight delay.
The flight, set for 7:00pm finally took off at 5:00am.
Even as frustrated passengers vented, the young employee handled it all with patience and composure.

Calm under pressure gets noticed

The staffer compared the tense scene to family arguments and shared how she manages to stay calm in tough situations.
With IndiGo facing plenty of delays and cancelations lately, her professionalism has stood out—earning lots of supportive comments online and reminding everyone that kindness matters, even on tough travel days.