How to use ATMs with security features for chip-based cards
On January 1, the Reserve Bank of India enforced its decision to make microchip-based debit/credit cards mandatory in India. The move, as several banks notified, left old magstripe-based cards useless. But, it wasn't just a card upgrade; RBI had also instructed banks to calibrate the ATMs. Let's know more about these changes.
Months ago, all public and private sector banks had started notifying their customers to upgrade their debit/credit cards to new chip-based EMV smart cards. They were given a deadline of December 31, post which the 'chip-less' cards had stopped functioning at ATMs as well as POS terminals. The goal behind forcing this upgrade was to make users switch to a more secure payment method.
Now, with smart cards in use, another element of a card-based transaction is changing: the ATMs. As per RBI's directive, all ATMs across the country are being re-calibrated to read information from the chip of EMV cards. And with this, they will now be latching on to your debit card as long as the transaction is in process.
Previously, you could insert and remove a card from an ATM and continue with the process of withdrawing money. But, on an upgraded machine, your card will remain fixed unless the transaction has been processed and the money has been dispensed, like on POS machines. If you'll try pulling it out in advance, the card could get damaged, especially the critical chip part.
"We have upgraded the security features at our ATMs and Recyclers," an Axis Bank message notifying about this change read. "Your card will be latched during the course of your transaction. Please remember to collect your card before you leave the ATM/Recycler."
Having said that, it's important to note that not every ATM has been upgraded and you may encounter an old machine as well. But, if you find a new one, there will be some instructions about the new 'latching feature' or an LED indicator which will turn 'red' to show when the card is latched and 'green' to inform when you can remove it.