Unable to get immediate help? Try live chat on Flipkart
What's the story
Dealing with customer support can sometimes be a headache, particularly when you need help right away. The Flipkart app for Android users provides a convenient solution with its Live Chat Support feature. This tutorial guides you on how to access and use this feature to get immediate assistance with any problems or questions you may have regarding your shopping experience on Flipkart.
Step-by-step
Accessing live chat made easy
To access live chat support in the Flipkart app, follow these steps: Launch the Flipkart app on your Android device. Make sure you're logged in with your registered email or mobile number. Head over to the "Account" tab. You'll find it either at the bottom or top of your screen. In this section, click on "Help Centre." This is your gateway to support for all kinds of questions.
Connect with support
Getting personalized assistance
Choose either an order-related issue or a general inquiry in the Help Center. You'll be directed to Flipkart's Support Assistant, an AI tool designed for instant resolutions. If your issue remains unresolved, you can connect with a live agent via chat, call, or email in the same window for further assistance.
Extra guidance
Additional tips for smooth support experience
To enjoy the best live chat support experience on Flipkart, always ensure your app is updated to the latest version. This guarantees access to all features. Be cautious of scams; never engage with unofficial channels outside the app. If you're dealing with more than one problem, the Help Center probably has instant answers to frequently asked questions.