Giga raises $61 million to build emotionally intelligent AI agents
Giga, a startup founded by IIT Kharagpur grads Varun Vummadi and Esha Manideep, has raised $61 million in Series A funding led by Redpoint Ventures.
Their goal? To level up customer support using AI agents described as emotionally intelligent, capable of emotional awareness—think smarter, more human-like help when you need it.
The tech can remember past chats for smoother conversations
Giga's tech isn't just about answering questions—it understands multiple requests at once, picks up on emotional cues, and speaks several languages.
One standout feature is its "contextual memory," letting the AI remember past chats so conversations feel smoother and more natural.
Investors say this could totally change how big companies handle customer support, making things faster and way more efficient for everyone.