IndiGo just let passengers know that its email support is down because of a worldwide Microsoft outage.
If you need help fast, it's pointing passengers requiring immediate assistance to its AI-powered customer support assistant, 6E Skai, via the official website or mobile app.
The airline says sorry for the hassle and apologized for the inconvenience.
Microsoft outage disrupts Outlook and Teams
A major Microsoft outage has knocked out services like Outlook, Teams, and Microsoft 365 for users around the world, including IndiGo.
Right after 1pm ET on Thursday, Downdetector saw about 130,000 reports of Outlook issues.
Microsoft says it's working on fixing things so everyone can get back online smoothly.