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Summarize
You can now plan travel on PhonePe using ChatGPT
The collaboration will bring the power of ChatGPT to Indian users

You can now plan travel on PhonePe using ChatGPT

Nov 13, 2025
05:38 pm

What's the story

PhonePe, a digital payments company in India, has announced a collaboration with OpenAI. The collaboration will bring the power of ChatGPT to Indian users across PhonePe's entire ecosystem. This includes the main PhonePe app, PhonePe for Business, and the Indus Appstore. The integration is expected to provide AI-powered assistance for everyday tasks like travel planning, shopping, and information discovery.

Statement

OpenAI's perspective on India's role in AI adoption

Oliver Jay, Head of International at OpenAI, highlighted India's growing importance in global AI adoption. He said, "India is a hub for innovation, and PhonePe's deep understanding of its user base makes it an ideal partner." Jay added that this partnership will highlight the value of consumer AI across India.

Impact

Why PhonePe's integration of ChatGPT matters

The integration of ChatGPT into PhonePe's platform is one of the first large-scale implementations on a major Indian consumer platform. This could potentially accelerate AI adoption in India and open up new use cases as generative AI tools become mainstream among digital users. Rahul Chari, Founder and CTO at PhonePe, emphasized this partnership highlights how collaborations can bring cutting-edge technology to more people.