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IndiGo cancels 77 flights in Hyderabad; passengers still unhappy
India
IndiGo canceled 77 flights at Hyderabad airport on December 10, adding to a wave of over 700 cancelations since last week.
While airport officials say things stayed mostly smooth and the Ministry of Civil Aviation kept a close watch, many travelers are still frustrated by the disruptions.
Passengers speak out as refunds lag
IndiGo says it's getting back on track, running nearly 1,900 flights a day and offering automated refunds for canceled trips.
But some passengers—like Subrata Paul, who had to take a bus after his flight was scrapped—are still waiting for their money back.
Others found themselves stranded or paying extra for new travel plans, showing that even with fixes in place, plenty of people are feeling let down.