Newsbytes
  • India
  • Business
  • World
  • Politics
  • Sports
  • Science
  • Entertainment
  • Auto
  • Lifestyle
  • Inspirational
  • Career
  • Bengaluru
  • Delhi
  • Mumbai
  • Videos
  • Find Cricket Statistics
Hindi
More
Newsbytes
Hindi
Newsbytes
User Placeholder

Hi,

Logout


India
Business
World
Politics
Sports
Science
Entertainment
Auto
Lifestyle
Inspirational
Career
Bengaluru
Delhi
Mumbai
Videos
Find Cricket Statistics

More Links
  • Videos

Download Android App

Follow us on
  • Facebook
  • Twitter
  • Linkedin
  • Youtube
 
Home / News / Science News / Jio launches AI-powered 'Video Call Assistant' at IMC 2019
  • Science

    Jio launches AI-powered 'Video Call Assistant' at IMC 2019

    Shubham Sharma
    Written by
    Shubham Sharma
    Twitter
    Last updated on Oct 15, 2019, 10:49 am
    Jio launches AI-powered 'Video Call Assistant' at IMC 2019
  • Mukesh Ambani's Reliance Jio has graced the Indian Mobile Congress 2019 with a revolutionary new product - Video Call Assistant.

    The service, powered by AI, will help you connect with businesses like Jio in a 4G call.

    It will be available in multiple languages and work without installing any new app.

    Here's all you need to know about it.

  • In this article
    Video Call Assistant to connect with businesses So, how this would work? Assistant will also learn from calls Multiple businesses to use Jio's Video Call Assistant No coding needed at all
  • Tool

    Video Call Assistant to connect with businesses

  • Designed to enhance the experience of customer support, Video Call Assistant appears on a regular 4G call.

    It then uses machine learning and AI to listen to and answer the questions a customer may have in the 'most appropriate way'.

    This, Jio says, would ultimately help customers dodge IVR and long hold times, saving them from waiting for a customer executive to pick up.

  • Working

    So, how this would work?

    So, how this would work?
  • While demonstrating the tech at IMC, Jio executives noted that you just have to make a 4G call to access the Assistant.

    Basically, when you call a number associated with a particular business, an option to start a video chat would appear.

    As you'll click on it, a pre-recorded voice greets and the assistant would be ready to answer spoken queries.

  • Learn

    Assistant will also learn from calls

    Assistant will also learn from calls
  • Jio says the Assistant would be able to answer repetitive queries that businesses get and free their executives for important, relevant customer issues.

    In one case, the telco showcased that the Assistant was instantly able to inform a customer about the interest on personal loans.

    Also, it says that the bot employs an auto-learn capability to learn from past queries and answer more effectively/accurately.

  • Collaboration

    Multiple businesses to use Jio's Video Call Assistant

    Multiple businesses to use Jio's Video Call Assistant
  • Jio developed the bot in collaboration with Radisys, a US-based subsidiary of Reliance Industries, and is working with multiple businesses, including HDFC Bank, to make the bot available.

    Notably, the company is also offering a Bot Maker, which large/small businesses would be able to use for developing their own audio, video, or text-based Video Call Assistant.

  • Information

    No coding needed at all

  • Jio emphasized that the bot maker will let businesses create their own AI-based Video Call Assistant in just 5 minutes - without coding or any other effort. Also, they'd get plenty of options to customize the bot, like its avatar, and its answering capabilities.

  • Mukesh Ambani
  • Artificial Intelligence
  • Reliance Jio
  • Reliance Industries
  • Jio
  •  
Latest News
  • NewsBytes Briefing: Investigation uncovers Facebook's pro ISIS move, and more
    NewsBytes Briefing: Investigation uncovers Facebook's pro ISIS move, and more
    Science
  • PUBG: New State announced for iOS, Android; Unavailable in India
    PUBG: New State announced for iOS, Android; Unavailable in India
    Science
  • Indian versions of 'Suits', 'House', 'Monk', 'SNL' are being planned
    Indian versions of 'Suits', 'House', 'Monk', 'SNL' are being planned
    Entertainment
  • Google integrates lightweight HTML5 games into Chrome browser on Android
    Google integrates lightweight HTML5 games into Chrome browser on Android
    Science
  • Sony announces next-generation PSVR headset for the PlayStation 5
    Sony announces next-generation PSVR headset for the PlayStation 5
    Science
Related Timelines
  • YouTube begins testing AI-generated automatic video chapters: Details here
    YouTube begins testing AI-generated automatic video chapters: Details here
    Science
Trending Topics
Samsung Facebook Amazon OnePlus Mobiles Android TV Smart TV Latest Gadget Launch MediaTek Dimensity 1000+ COVAXIN Latest Tech News Upcoming Mobile Phones
Next News Article
Share
Cancel

Want to share it with your friends too?

Facebook Whatsapp Twitter Linkedin
Copied

Love Science news?

Subscribe to stay updated.

Science Thumbnail
India News Business News World News Politics News Sports News Science News Entertainment News Auto News Lifestyle News Inspirational News
Career News Bengaluru News Delhi News Mumbai News Bharti Airtel Mukesh Ambani Indian Premier League Samsung Virat Kohli Rohit Sharma
Cricket News Narendra Modi Facebook YouTube Hollywood News WhatsApp Bollywood News ISRO Rahul Gandhi Yoga
Honda Batman Football News BMW Vaccine Reliance Jio OPPO Amazon Food News, Healthy Recipes Royal Challengers Bangalore
Toyota Fashion Tips Farmers Protest Mercedes Isha Ambani India Vs England Cricket OnePlus Mobiles Android TV Smart TV Marvel Comics
Avengers Neha Kakkar Premier League Big Bang Theory
About Us Privacy Policy Terms & Conditions Contact Us News Reviews News Archive Topics Archive Find Cricket Statistics
Follow us on
Facebook Twitter Linkedin Youtube
All rights reserved © NewsBytes 2021