ChatGPT can now shop for you
What's the story
OpenAI has introduced a new feature in its ChatGPT service, enabling its AI agents (Dots) to shop on behalf of users. The innovative capability, called "ChatGPT Wallet," uses advanced artificial intelligence to help users make purchasing decisions and complete transactions. Initially, the feature will be available to select US-based ChatGPT Pro subscribers who are 18 years or older and have a US-issued Visa, Mastercard, or American Express card.
Safety measures
Full control over purchases
OpenAI has assured users that they will have full control over their purchases with the new feature.
Before the checkout process, users can review items, total cost, and payment card details.
The final approval for purchases is given through a security check like Face ID or fingerprint scan.
This way, each transaction leaves a record for future reference while keeping user data secure from both merchants and AI agents.
Transaction details
How to use the new feature?
To use the new feature, ChatGPT subscribers have to add their eligible payment cards to the ChatGPT Wallet.
When a purchase is made, the selected card is charged using a payment token, which replaces actual card details for security purposes.
OpenAI also plans to expand this feature by giving users more control over it with options like spending limits or other parameters around purchase categories and time periods.
Expansion plans
OpenAI's commerce partner playbook
OpenAI also plans to make the agentic shopping feature available at more retailers.
However, this could be a challenge in some regions where retailers are blocking AI agents from using their site.
To help retailers adapt to this new trend, OpenAI has published a Commerce Partner Playbook with tools and guidance for sites wishing to support customers using agents for shopping.
Twitter Post
Twitter Post
Now your dot can securely complete purchases on your behalf—with your approval.
— ChatGPT (@ChatGPT) November 13, 2026
With ChatGPT Wallet, agents pay without access to your actual card details. Every purchase requires a security check.
ChatGPT Wallet is rolling out starting today to dots, for Pro subscribers in the… pic.twitter.com/EhtEZNaKnt