Venmo outage leaves thousands without access to funds
What's the story
Venmo, the popular mobile payment platform, has been hit by a major service disruption. The glitch has left thousands of users across the United States unable to access their accounts or make transactions. The company confirmed the issue via its official X account, saying they are aware of the problem and are working on a fix.
User impact
Over 60,000 reports of Venmo service disruption
The outage was first reported on Wednesday during peak evening hours in the US. Swikblog reported over 60,000 reports, while Downdetector recorded over 37,000 users impacted at its peak, with issues related to Venmo's app loading, login, and fund transfer features across Android and iOS platforms. Major cities like Minneapolis, Los Angeles, Detroit, and Washington were among those most affected by this disruption.
Customer reactions
Users express frustration over Venmo's lack of communication
Social media was flooded with complaints from users unable to perform basic tasks like checking their balance or sending money. Many were frustrated by Venmo's silence on when the issue would be fixed. One user, @tabithataylor_, suggested that Venmo should acknowledge an outage to prevent panic among users about their funds and cards not working.
Security fears
Concerns raised over security implications of Venmo outage
The outage also raised concerns over the security of user data. One user asked if Venmo had been hacked, saying it was "kind of scary when all your payment info goes missing." Another user criticized Venmo for not responding to the situation and suggested they should acknowledge an outage to prevent panic among users about their funds and cards not working.
Service restoration
Venmo promises to restore services as soon as possible
In response to the growing complaints, Venmo has promised to restore services as soon as possible. However, the company is yet to provide a detailed explanation for the outage. As of now, it remains unclear when normal service will resume on the platform.