India's IRDAI tells insurers to check e-platforms for dark patterns
Business
India's insurance regulator (IRDAI) just told insurers offering products on e-platforms to check if they're using any "dark patterns," those annoying digital tricks that nudge people into buying things or making choices they didn't mean to.
Companies have 15 days to review themselves and report back. If they find any problems, they need to submit an action plan with timelines for removing dark patterns within a month.
It's all about making online insurance more honest and transparent.
RBI urges ethical digital design
This isn't just an IRDAI thing: the Reserve Bank of India (RBI) has also spoken up about the need for ethical digital designs that don't mislead users.
Both regulators have spoken up about the need for ethical digital designs that don't mislead users.