BMW India extends special-service support for flood-affected customers in Mumbai
BMW India has announced special aftersales support for flood-affected BMW customers in Mumbai. A special task force of certified technicians and service advisers has been deployed at various service points for a wide variety of comprehensive checks to bring vehicles back on roads. BMW India has also prioritized ordering of all spare parts for Mumbai dealership workshops to support flood-affected vehicles. Here's more.
We stand with our customers in meeting any challenges: BMW
Vikram Pawah, President, BMW Group India said, "The torrential rainfall in Mumbai recently is alarming due to flooding of low lying areas. We stand with our customers in meeting any challenges they might have to face due to inclement weather conditions." BMW India has taken special steps to ensure that its customers receive a prompt response to their service and insurance requirements, he added.
Don't attempt to restart engine of stalled vehicles, says BMW
In regards to the insurance process, both BMW-authorized dealers and BMW India have arranged daily visits of surveyors of both BMW partnered and non-BMW collaborated insurance companies. This will provide ground support for the faster assessment and processing of insurance formalities. BMW India has advised customers not to attempt to re-start the engine of a stalled vehicle to avoid damages to the engine.