Claude AI faces major outage, affecting multiple services
What's the story
Anthropic's AI platform, Claude, has been hit by a major outage. The disruption was first reported on Sunday night and has since affected multiple services under the Claude umbrella. According to Downdetector data, most complaints were related to Claude Code (41%), followed by Claude Chat (31%) and the app itself (19%).
User experiences
Users facing login issues, website errors
The outage has not just affected access to the main chatbot but also other services like Claude.ai, the Claude API, and Claude for Workspaces.
Technology commentator Alex Getman reported on X that these platforms were all facing performance problems.
Users have also complained about login issues, website errors, and latency while trying to use Claude's services.
Company response
Anthropic acknowledges service disruption
Anthropic has acknowledged the service disruption on its status page. The company said it had identified the cause of the disruption and that its engineers were working to restore normal operations.
However, no specific timeline for complete restoration was given at the time of publication, leaving users waiting for further updates as recovery efforts continued.