A big Microsoft outage on Friday left major UK public services scrambling.
NHS hospitals, courts, and police all struggled as many NHS staff could not log in, and services including Outlook and Teams were disrupted.
With digital tools down, hospitals went back to paper records and had to cancel some appointments and operations.
Microsoft outage affects courts police property
Court cases were delayed or postponed because emails weren't working: Minshull Street Crown Court was just one of many affected.
Police had trouble with online crime reporting (but emergency 999 calls still worked), while property transactions slowed as people found workarounds without their usual tech.
By Friday afternoon, some systems were recovering, but not everything was back to normal yet.
The whole incident has raised real questions about relying so much on one tech provider for essential services.