Microsoft apologizes to Australians over Copilot price hike
Microsoft has apologized to Aussie users after bumping up Microsoft 365 subscription prices when it added its AI tool, Copilot.
If you want to switch back to a cheaper plan without AI before the end of 2025, you can get a refund—this comes after Australia's competition watchdog (ACCC) launched legal action against Microsoft, claiming the company had misled consumers about more affordable options.
Personal plan jumped 45% to $159/year
The Personal plan jumped 45% to $159/year, and the Family plan went up 29% to $179/year.
About 2.7 million Australians are eligible for refunds if they paid after November 30, 2024, with money expected back within a month.
Meanwhile, Microsoft could face up to $50 million in penalties if the ACCC lawsuit succeeds—reminding everyone how important transparency is when companies roll out new features or price changes.