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Home / News / Business News / COVID-19 outbreak: Zomato to help lockdown-hit restaurants, delivery partners
  • Business

    COVID-19 outbreak: Zomato to help lockdown-hit restaurants, delivery partners

    Shubham Sharma
    Written by
    Shubham Sharma
    Twitter
    Last updated on Mar 26, 2020, 08:50 pm
    COVID-19 outbreak: Zomato to help lockdown-hit restaurants, delivery partners
  • In the wake of the COVID-19 outbreak, the entire population of India, except those on the front-lines, has been put on lockdown.

    The move, aimed at slowing the spread of the disease, has disrupted the daily lives of people as well as home delivery services.

    Now, food-tech giant Zomato has announced some crucial measures to help its partners, customers in this crisis.

    Here's more.

  • In this article
    How lockdown has affected delivery services? Deepinder Goyal says work going on to get issues resolved Help for lockdown-hit restaurants, delivery partners Here's what Goyal said about the loan facility Relief fund to cover up lost earnings for delivery agents Finally, Gold membership has been extended for 2 months Zomato's 'Feed the Daily Wager' campaign
  • Impact

    How lockdown has affected delivery services?

  • When the nation-wide, 21-day lockdown went into effect, confusion ensued over the government's message on e-commerce, more specifically the home delivery of groceries and other essentials.

    As a result of this confusion, police officers halted (even harassed) many delivery agents around the country. This included those of Zomato, and that has largely disrupted food-delivery business of the company.

  • Work

    Deepinder Goyal says work going on to get issues resolved

    Deepinder Goyal says work going on to get issues resolved
  • In a series of tweets, Deepinder Goyal, the founder of Zomato, said that the company is working to get the on-ground issues resolved, with full support from central and state governments.

    He emphasized that Delhi, Maharashtra, and Karnataka have issued notifications to allow e-commerce for the delivery of essential services while other states are also in the process of doing the same.

  • Measure #1

    Help for lockdown-hit restaurants, delivery partners

  • As the work to get food delivery services up and running goes on, Goyal says Zomato has announced the provision of working capital loans for its gold and delivery restaurant partners.

    "Dining out in many countries is badly hit," Goyal tweeted while adding that "thousands of restaurants have [also] been severely hit because of their immobilized workforce due to the lockdown."

  • Twitter Post

    Here's what Goyal said about the loan facility

  • FYI - we can only help facilitate loans to Gold partner restaurants since the transactions flow through us, and it is easier and cheaper for our fintech partners to underwrite it. Trying to figure out how to help the rest of the restaurant community. [4/n]

    — Deepinder Goyal (@deepigoyal) March 25, 2020
  • Measure #2

    Relief fund to cover up lost earnings for delivery agents

    Relief fund to cover up lost earnings for delivery agents
  • Among other things, Goyal noted that Zomato is also starting a relief fund to cover up lost earnings of thousands of its delivery agents.

    He didn't provide specific details of the fund but said that several Zomato employees have voluntarily taken deep salary cuts to donate to this fund as well as to help conserve the company's cash flows.

  • Step #3

    Finally, Gold membership has been extended for 2 months

    Finally, Gold membership has been extended for 2 months
  • Finally, to help subscribers who can not dine out during the COVID-19 crisis, which has killed over 21,000 people worldwide, Zomato is extending all current Gold memberships by a period of two months.

    The extension has been given for free and is applicable across several countries, including India, UAE, Australia, Indonesia, Philippines, Lebanon, Turkey, New Zealand, Portugal, and Qatar.

  • Information

    Zomato's 'Feed the Daily Wager' campaign

  • Zomato is also running a campaign called 'Feed the Daily Wager' to raise money and feed 450 million Indians who depend on daily wages to run their household but are now under lockdown due to restrictions. The fund has raised Rs. 8 crore so far.

  • Karnataka
  • Zomato
  • Maharashtra
  • New Zealand
  • Deepinder Goyal
  •  
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