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India
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Jun 15, 2025
Air India Express flight delayed due to technical issue
An Air India Express flight from Guwahati to Kolkata was stuck on the ground for over 18 hours thanks to a technical snag. Originally set to fly on Saturday, it finally took off Sunday afternoon—but only after passengers were deboarded twice and had to spend the night in a hotel.
TL;DR
Passengers weren't happy about the lack of updates
Passengers weren't happy about the lack of updates from airline staff. Some shared their annoyance on social media, while others decided to switch airlines when given the option.
Air India Express offered full refunds and hotel stays
Air India Express offered full refunds and hotel stays as compensation, saying passenger safety comes first—even when things go wrong. The whole episode highlights how unpredictable air travel can get sometimes.