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Home / News / India News / About 15.7 lakh public grievances against government departments in 2018
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About 15.7 lakh public grievances against government departments in 2018

About 15.7 lakh public grievances against government departments in 2018
Written by Pallabi C Samal
(Sourced from PTI)
Feb 07, 2019, 07:08 pm 1 min read
About 15.7 lakh public grievances against government departments in 2018
Credits:

Around 15.7L public grievances were received last year against various Central government departments, Union minister Jitendra Singh told the Rajya Sabha today. Of these, 14.98L were disposed of and nearly 8.4L grievances were pending, he said in a written reply. In 2017, around 18.66L public grievances were received of which 17.7L were disposed of, said Singh, MoS (Personnel, Public Grievances, and Pensions).

Details
'Regular review meetings held to monitor disposed and pending grievances'

As many as 14.83L such plaints were received by the Central government on an online platform, Centralized Public Grievance Redress and Monitoring System (CPGRAMS), in 2017. Of these, 12.62L were resolved. "Regular review meetings are held to monitor both disposed and pending grievances in the respective departments and also in Department of Administrative Reforms and Public Grievances, Government of India," the minister said.

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Pallabi C Samal <br/><i>(Sourced from PTI)</i>
Pallabi C Samal
(Sourced from PTI)
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Pallabi C Samal is an entertainment editor at NewsBytes. She has over seven years of experience in journalism and content development. She has previously worked with The Pioneer, The Quint, and Mid-Day on the national desk. She holds a Bachelor’s degree in Biotechnology from Bangalore University and a postgraduate diploma in journalism and mass communication from the Times School of Journalism.
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