Air-passengers can now track lost-and-found items on UMANG app
What's the story
Lost your items at an airport in India? Well now, you can register the complaint of lost property at airports across India and track the status through the UMANG app. The Central Industrial Security Force (CISF) has collaborated with Unified Mobile Application for New-age Governance (UMANG) team to bring the 'Lost and Found' functionality on UMANG app, under the CISF section. Here's more.
Details
'Lost and found' service comes to UMANG app for Android
With this service, passengers can directly register complaints and receive the status on-the-go; they can also request for technical consultancy on the app. Launched on the Raising day of the CISF on March 10, this service offers three main functionalities - "Lost and found items at airports", "Tracking complaint/request status" and "Technical consultancy in security and fire services".
From Web to Mobile
'Lost and Found' Web application becomes more citizen-centric
Back in 2015, the CISF had started a Lost and Found service on their website for commuters who would lose their items and valuables at airports. However, the web app did not allow passengers to register a complaint and for complainants, tracking their items was difficult and time-consuming since airports had to upload the items found at their respective airports on the web portal.
Do you know?
Web-portal has been instrumental in helping passengers reclaim lost items
The CISF web-based application has been instrumental in helping a large number of passengers in recovering their lost items. In 2017 and 2018 (till March 10), items worth Rs. 50.05 crore and Rs. 5.49 crore respectively, were restored to the passengers
New-age governance
UMANG: A one-stop shop for all government services
UMANG app launched by Prime Minister Narendra Modi on Nov. 23, 2017 is a one-stop shop for all the government services. This free Android app offers more than 150 government services from 33 state and central government departments. Some of the services include paying utility bills, services related to PAN card, passport, income tax, PF, land records and GST among others.