Infobip's new AI platform helps brands chat with customers
Infobip is rolling out AgentOS on April 1, a new AI-driven platform that helps brands chat with customers across more than 15 channels, like WhatsApp, SMS, and email.
This marks a shift for Infobip from just messaging to smart, goal-oriented customer engagement.
AgentOS blends real-time data with conversational AI
AgentOS blends real-time data with conversational AI, letting brands handle tasks like booking flights or processing orders right inside chat apps.
Its flexible setup means companies can use it alone or plug it into their existing systems.
All-in-one solution for marketing, sales, and support
With AgentOS, marketing, sales, and support tools are all in one place: no more juggling different apps.
This should make things faster for teams and smoother for customers.
Security and analytics are built in to keep things safe and track how well it's working.
Infobip positions itself to deliver AI-driven customer experiences at scale
Kreso Zmak from Infobip sums it up: "AgentOS is the control layer where AI agents, data, channels and customer intent come together."
With more than 15 natively integrated channels, Infobip positions itself to deliver AI-driven customer experiences at scale.