On November 13, Outlook, Teams, and Microsoft 365 went down for users in 72 countries.
Microsoft says a technical hiccup during a network upgrade, not hackers or AI gone rogue, caused the daylong disruption.
Microsoft sees recovery, promises full investigation
Microsoft is seeing broad recovery and stability across North America, Europe, and Asia-Pacific.
Microsoft has apologized to everyone affected and promised a full investigation to prevent this from happening again.
Expect a full post-incident report once its review is completed.