SarvamAI launches Samvaad, conversational AI platform built for India
SarvamAI launched Samvaad at the India AI Impact Summit on Wednesday, February 18, 2026, a conversational AI platform built for India.
It works across voice calls, WhatsApp, web browsers, and apps—and offers services in 22 Indian languages.
It can be used for payments and appointments
Samvaad claims to double sales conversions and boost customer engagement by 5%. It handles different accents, code-mixed speech, and even complex phrases.
You can use it for things like payments or appointments thanks to its multi-agent setup—all with fast, human-like responses.
It uses sentiment analysis to understand how people feel
The platform remembers your chats across channels and uses sentiment analysis to understand how people feel.
It's designed to scale quickly (think: from test runs to handling over 100 million conversations) without any tech headaches.
Right now, it powers over a million conversation minutes every day.
The platform offers pricing built for India
Unlike global AI tools, Samvaad offers deployment options including Sarvam Cloud, Private Cloud (VPC), and on-premises setups—and has pricing built for India.
Plus, it lets you switch languages on the fly and offers improved voice recognition with low-latency, real-time streaming and support for noisy and code-mixed speech.