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Summarize
This financial app sent customers a $10,000 crypto scam text
Betterment clarified that the suspicious message was not sent by them

This financial app sent customers a $10,000 crypto scam text

Jan 10, 2026
10:08 am

What's the story

Betterment, a popular financial app, was involved in an incident where an unauthorized message was sent. The company recently issued an alert about a message that was sent through a third-party system. The suspicious notification asked users to transfer $10,000 to Bitcoin and Ethereum wallets with the promise of tripling their crypto assets.

Official statement

Betterment's response to the unauthorized message

In an official statement, Betterment clarified that the suspicious message was not sent by them. "Earlier this evening you may have received a message referencing a crypto-related Betterment promotion," they said. "This was an unauthorized message sent via a third-party system we use for marketing and other customer communications." The company also apologized for any confusion caused by this incident.

Scam details

Reddit thread reveals details of the suspicious notification

A Reddit thread shared a screenshot of the suspicious notification, which read, "We'll triple your crypto! (Limited Time)" and "Betterment is giving back!" It claimed that Betterment was celebrating its best-performing year by tripling Bitcoin and Ethereum deposits for three hours. The message even provided addresses for sending deposits to, making it look more convincing.

User alert

Betterment's warning to users

Betterment has warned its users about the scam, asking them to disregard any messages related to this crypto promotion. They clarified that it was not a real offer and should be ignored.