Freshworks posts Q2 2026 profit, revenue up 16% to $237.4 million

Business Aug 05, 2026

Freshworks just hit a big milestone, turning a profit in Q2 2026, with revenue jumping 16% to $237.4 million.

After posting losses last year, the company pulled in $6.1 million in operating income this quarter, showing a real turnaround.

Freshworks raises full-year revenue forecast

Thanks to more businesses using its AI features, especially Freddy AI Copilot, which showed up in more than 71% of new enterprise deals, Freshworks has raised its full-year revenue forecast.

Its EX product also saw strong momentum, and the number of big customers grew by 25%, highlighting solid demand across North America and Europe.