Attention! You can't use HDFC's UPI services on this date
What's the story
HDFC Bank has announced a temporary suspension of its Unified Payments Interface (UPI) services on September 12. The bank will conduct essential system maintenance from 12:00am to 1:30am during which time all UPI transactions and RuPay credit card payments will be unavailable. The move is part of the bank's effort to improve its banking experience for customers.
Service disruption
Impact on 3rd-party apps
The maintenance work will affect UPI services on HDFC Bank's mobile app and third-party applications (TPAPs) supported by the bank for UPI transactions. This means that customers using these platforms will be unable to carry out any UPI-related activities during the specified time period.
Alternative solutions
Use PayZapp wallet for transactions
In light of the temporary suspension of UPI services, HDFC Bank has advised its customers to use the PayZapp wallet for all banking transactions during that time. PayZapp is an online payment app that serves as a digital wallet and virtual card, allowing users to pay bills, send money, and shop online without having to use their cards.
Service continuity
Net banking service will remain operational
Despite the temporary suspension of UPI services, HDFC Bank's net banking service will continue to be operational. As per the bank's website, registered users can conduct a variety of transactions at any time and from anywhere. A net banking account is automatically created for every HDFC Bank customer, enabling them to complete over 200 transactions without ever having to visit their bank.