Serval raises $47 million to automate your IT tasks with AI
Serval, an AI-driven IT service management startup, just scored $47 million in Series A funding led by Redpoint Ventures, with First Round, General Catalyst, and Box Group also joining in.
Big names like Perplexity, Mercor, and Together AI are already using Serval's platform to streamline their IT tasks.
IT teams can automate over half their requests
Serval's platform uses AI agents that understand plain English commands to automate help desk support, access management, and workflow tasks.
IT teams can set up things like user onboarding just by describing what they need—often with no coding required for standard workflows, though advanced customization may benefit from technical skills.
Companies say they're automating over half of their IT requests right after switching to Serval; some even hit 80% automation within the first day.
Security and compliance are top priorities
Serval takes security seriously with features like customizable approvals, multi-factor authentication, and role-based access control.
It meets major compliance standards (SOC 2, HIPAA, GDPR), offers cloud or on-premise deployment options, and syncs smoothly with popular ticketing systems—making it flexible for all kinds of enterprise needs.