Air India software shutdown: 137 flights to be delayed today
What's the story
The five-hour shutdown of Air India's check-in software, which occurred yesterday morning, is still causing its ripple effect as the airline said 137 flights will be running with a delay today.
The average duration of delay, on these today's 137 flights, would be of 197 minutes (approx. 3 hours), the airline's spokesperson said.
A total of 149 flights were delayed yesterday.
Here's more.
Details
Air India's passenger service system software is facing glitches
Thousands of passengers had a harrowing time yesterday morning at airports across the world as Air India's passenger service system (PSS) software, which looks after check-in, baggage, and reservation, did not function from 3:30 am to 8:45 am due to a technical glitch.
The airline spokesperson said, "Due to delay in the first sector, 137 flights are delayed by 197 minutes (average) today."
Explanation
Air India operates a total of 674 flights daily
Once an aircraft is delayed in the first sector, it is bound to be delayed in the second and third sectors as well.
For example, while Delhi-Mumbai is one sector, Mumbai-Bengaluru is another sector and Bengaluru-Chennai is the third sector.
The average number of flights that Air India group, which also includes subsidiaries Alliance Air and Air India Express, flies daily is 674.