NDMC launches app, website for complaints against parking mafias
What's the story
On Monday, the North Delhi Municipal Corporation (NDMC) launched an Android app and a website on which Delhiites can register complaints regarding parking mafias and their violations at parking sites. The user-friendly application has been launched as the region faces several problems due to parking mafias occupying non-parking spaces. Citizens can click pictures/videos of the violation as proof and submit it.
Background
About North Delhi's parking mafia
According to municipal body sources, a mere 6-7 people control over 90% of Delhi's parking space by colluding with clerical staff and the corporators. The nexus of this mafia is so strong that only a handful more can bid for managing parking spaces in the city. This parking mafia manages almost all of Delhi's parking spaces including municipal-corporation approved lots, illegal spaces, residential areas.
How?
The working of the app, website
Once a citizen registers a complaint, he will receive a unique complaint number as acknowledgment of the complaint. The corporation will take appropriate action like imposing penalty, cancelling the parking sites' contract based on the proof uploaded. The status of the complaints and action taken by Remunerative Projects (RP) cell on the website or application can be tracked by the citizens.
Information
What do the violations include?
The list of violations include: Not wearing uniform, name badge, not maintaining complaint register/box, unclean premises, overcharging the public and not installing CCTV cameras in the parking lots.