Paytm commits blunder, sends out 'hey, ghvkjfjg' as push notification
What's the story
Popular payments platform Paytm is the last company one would expect to make a silly mistake. However, on Sunday, something weird happened when Paytm sent out a cryptic push notification to many of its users. The problem led many into believing that their accounts were compromised, but the company later revealed it was a 'testing error'. Here's what happened.
Incident
Cryptic notification shows up late at night
On January 6, several Paytm users received a notification saying 'hey' and having "ghvkjfjg" mentioned in its textbox. The weirdness of the message and its timing of appearance - after midnight - triggered alarms among the users. Many users, concerned about their accounts' security, even took screenshots and tweeted to Paytm to inquire about what had happened.
Paytm's response
Then, Paytm responded, apologized for 'technical error'
Paytm addressed the matter by tweeting that the notification was a result of a 'testing error'; its team had apparently tested the notification on a live server. "We apologize for the test push notification some of you may have received from Paytm App," the company said. "It was a testing error by us. We are ensuring that such errors are eliminated completely in future."
Twitter Post
Here is Paytm's apology
We apologize for the test push notification some of you may have received from Paytm App. It was a testing error by us. We are ensuring that such errors are eliminated completely in future.
— Paytm (@Paytm) January 5, 2019