Unable to resolve queries on Meesho? Try these steps
What's the story
Dealing with customer service while online shopping can be a hassle. Meesho's Live Chat Support for Android users makes it easy to get answers to your questions about orders or products. So, if you are a buyer looking for product information or a seller trying to resolve issues, follow these steps to make the most of this feature.
Launch and navigate
Accessing live chat made easy
Open the Meesho app on your Android phone. Make sure you're logged into your account to access all the features you need. Based on whether you are a buyer or seller, go to either "My Orders" or "My Products." This step is important because it takes you to the section related to your issue, whether it's an order you've made or a product you're selling.
Chat and resolve
Initiating effective communication
After choosing the order or product, locate and click "Customer Service" or "Help" on the order details page. This opens "Chat with Seller," initiating direct communication. Be sure to provide clear details like order number and product info for quick and helpful responses. Keep an eye on the chat for seller responses. This way, you can have real-time conversations and make your Meesho shopping experience even better!