WhatsApp now lets you chat with users on other platforms
What's the story
WhatsApp has launched a new feature called "third-party chats," enabling users to send and receive messages from people using other messaging apps. The update is aimed at improving cross-platform communication and complying with EU interoperability regulations. Currently, the feature only supports BirdyChat, but more apps are expected to be added once they meet WhatsApp's security and encryption standards.
Feature details
How to use 3rd-party chats
The third-party chats feature is available under Settings > Account > Third-party chats. It allows users to communicate across platforms while keeping their conversations encrypted. You can share texts, photos, videos, documents, and voice messages through this functionality. However, some features like stickers and disappearing messages are not supported in cross-platform chats yet.
Compliance
Aligning with EU's Digital Markets Act
The launch of the third-party chats feature aligns with the EU's Digital Markets Act (DMA), which mandates major platforms to enable interoperability for greater user choice. WhatsApp has confirmed that privacy remains a top priority, although blocked users on its platform may still reach out through third-party apps depending on each app's rules. The same update introducing third-party chats is also available for iOS users in Europe.
Expansion plans
Future updates may include group chats
The third-party chats feature is currently limited to one-on-one conversations, with future updates expected to support cross-platform group chats as well. Users can choose between a combined or separate inbox for third-party messages. Meta plans to gradually expand interoperability while ensuring communication remains encrypted. However, WhatsApp recommends users read the policy of other apps to understand how they manage data.