AI video personal discussion tool speeds up loan process
VideoCX.io just rolled out India's first AI-driven Video Personal Discussion (PD) tool, making remote credit checks way faster and smarter.
The platform uses speech-to-text tech to pull out important info—like your name, salary, and loan needs—from video calls.
It already handles over 300,000 video PDs a month for big names like ICICI Bank and IndusInd Bank.
Video PD supports over 16 loan types
This tool isn't just about calls—it supports over 16 loan types and lets you record sessions right from your browser.
Features include Google Maps location checks, asset inspections, ID capture with OCR tech, and group calls with up to five people.
Under the hood, it combines AWS Transcribe for voice-to-text, OpenAI Whisper for accuracy, Rekognition for face matching (and spotting deepfakes), plus smart tools like YOLO 11 for ID detection and BERT for similarity string matching.
Pricing varies by model
VideoCX.io runs on a per-user monthly subscription or fixed license if you want to self-host on AWS.
Pricing varies by model, and the company invites interested parties to contact them or visit the AWS Marketplace listing for details.
The real perk: the company says Video PD enables much faster decision-making, cutting costs and making the whole process way more efficient for lenders (and less hassle for borrowers).